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SuqNet — case study

Shop. Connect. Grow.

SuqNet
Business management for Ethiopian storesStore management

Client
SuqNet

M3rkl
Engineering, web and mobile

Platforms
Web · iOS · Android

Notebooks, spreadsheets and scattered tools still run many Ethiopian shops. SuqNet set out to put the whole store in one connected workspace — on the web, and on a phone that keeps working when the connection doesn’t.

02 / BEFORE

A shop counter at closing time, covered in records: an open ledger of handwritten sales and credit, receipts held with a rubber band, sticky notes, a tablet spreadsheet, a calculator, a card terminal, two phones, a stack of cash and a bank deposit slip

Closing time, before.

Every sale was written down twice. Some, three times.

A sale went into the notebook, then into a spreadsheet at night. Credit lived on sticky notes. Stock was a guess until someone counted it. Money came in as cash, by phone, by card and through the bank, and each was recorded somewhere different.

Every tool did one job. None of them talked to each other.

A sale went into the notebook, then into a spreadsheet at night. Credit lived on sticky notes. Stock was a guess until someone counted it. Money came in as cash, by phone, by card and through the bank, each recorded somewhere different.

The same sale, Sugar 25kg for 2,400, circled in a handwritten notebook and highlighted again in a tablet spreadsheet, with a sticky note asking: entered twice?
Written twice: the notebook, then the sheet.
Four ways to get paid on a dark cloth: a banded stack of cash, a phone showing a mobile-money payment, a card terminal and a bank deposit slip
Four ways to get paid. Four places to check.

Another notebook.

Another app.

Another way to get paid.

The same sale, entered again.

03 / ONE SYSTEM

A shop counter at closing time, covered in records: an open ledger of handwritten sales and credit, receipts held with a rubber band, sticky notes, a tablet spreadsheet, a calculator, a card terminal, two phones, a stack of cash and a bank deposit slip
The same counter after: one phone showing SuqNet, a single receipt, a pen, a cup of coffee and a closed ledger pushed aside

Then the counter cleared.

SuqNet put the store into one packaged app. Sales, stock, credit, suppliers, expenses and banking share the same records, on the web and on a phone behind the counter.

A phone camera framing a printed shop receipt, with the paper receipt and a coffee cup beside it

IMAGE-TO-INVENTORY

A photo becomes a record.

Photograph a receipt or a stock list. SuqNet reads the lines, and the owner checks each one before it is saved.

  • One record for every sale.
  • Stock you can trust before you sell.
  • Every payment in one place.
  • The whole business on one screen.

Know what is on the shelf
before you sell it.

Night at the counter under a warm lamp: a phone showing SuqNet with no signal, a closed ledger, a pen and an empty coffee cup

9:40 pm, no signal. The sale still saves.

04 / WHAT IT TOOK

The hard part was never the screens.

It was making every sale, payment and stock move add up — on phones that lose their connection, on the web, with many people working at once.

Keeps working when the connection drops.

Every sale, payment and stock move adds up.

One system across web, iOS and Android.

One place to run the whole store.

Closing time after SuqNet: a phone showing SuqNet, a closed ledger with a pen and an empty coffee cup in low evening light

Closing time, after.

Client
SuqNet
M3rkl
Engineering — web, iOS and Android
Brand & product
SuqNet
Year
2026

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